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FAQs
Straight answers about appointments, treatments, costs and aftercare, written by our clinical team.
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Quick Answers for Healthy skin
Find a quick answer to common skin care questions.
Which skin conditions do you treat?
We treat acne and scarring, eczema, psoriasis, rosacea, pigmentation, hair and nail conditions, and offer full-body mole checks and cosmetic treatments.
Do I need a referral to book?
No referral is needed. You can book online or by phone, and our team will guide you to the right specialist for your concern.
How long is a first consultation?
Plan for 30 to 45 minutes. We review your history, examine your skin and agree a written plan before you leave.
Do you offer payment plans?
Yes. Most treatment courses can be split into monthly payments, and we accept major insurance plans for medical dermatology.
Is laser treatment safe for darker skin tones?
It is when the right device and settings are used. We patch-test first and tailor every protocol to your skin type.
What should I bring to my appointment?
A list of current medications and skincare products, any previous test results, and photos if your symptoms come and go.
Can I see the same doctor for follow-ups?
Yes. Continuity matters to us, so follow-ups are booked with the same dermatologist whenever possible.
How soon will I see results?
It depends on the treatment. Some peels show a glow within days, while acne and pigmentation plans usually need 8 to 12 weeks.